RECaptcha is not there

  • Resolved DianaN

    (@desertdianagmailcom)


    6 years, 3 months ago

    Hi,
    I installed the ReCaptcha plugin and was wondering why it does not show on the registration page form?

    However if a user does add all the info and hits Register, then it shows up with the password clear so they have the add that again and do the image selection to verify.

    Is this the way it is suppose to work? Or should the recaptcha be on the first registration page?

    I also have gravity forms installed but only using that for the contact page. Contact page form is showing the recaptcha.

    Thanks so much for looking at this and help me!
    Kindest Regards,
    Diana

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 3 months ago

    Hi @desertdianagmailcom,

    The ReCaptcha extension should be visible on the registration form, can you please try to do a conflict test and see if some plugin or your theme causing this issue.
    Here is the doc on how to do a conflict test if you are not sure.
    Do you have any caching plugin or server side caching active on your site?

    Regards.

    Thread Starter DianaN

    (@desertdianagmailcom)

    6 years, 2 months ago

    Found the problem, not a plugin conflict.

    In the advanced setting in UM I turned off Enable Time Check Security and Stop rewriting rules on every load. Not sure which one did the trick but it works now.

    Diana

Viewing 2 replies - 1 through 2 (of 2 total)
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