Support » Plugin: Contact Form by WPForms - Drag & Drop Form Builder for WordPress » ReCaptcha error: “ERROR for site owner: Invalid site key”

  • Resolved lisadehaan

    (@lisadehaan)


    Hi,

    I was trying to fix forms of a website that belongs to my student company to avoid spam, and with that I was trying to get the recaptcha v2 key right. But all I got was “ERROR for site owner: Invalid site key”, I even tried to generate new keys and none of it worked. I can’t think of any ‘former’ keys that exist, if that is the reason of this error. I don’t know how to fix this, as I’ve done what other people were recommended to do with an error like this.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi lisadehaan,

    In cases where we’ve seen this happen when reCAPTCHA keys are correct, the issue is due to adding the http:// or https:// to your domain in Google’s reCAPTCHA account, like this example. In this case, removing the http:// or https:// should resolve the issue. Please see this example for how the domain format should look like in the reCAPTCHA account.

    I hope this helps! 🙂

    mohlarbi

    (@mohlarbi)

    Hi @ethanchoi ,
    I had the same problem but now it’s solved. Your solution works very well.
    Thank you very much for your support.

    sverstraete

    (@sverstraete)

    I’m the site owner and now logging into: domain/wp-login.php I get the dreaded “ERROR for site owner: Invalid site key”.
    I’m unable to login as Admin in order to change the reCaptcha secret and site keys. Any suggestions how I can get to the Admin Dashboard and change the site keys? Perhaps through the database?

    sverstraete

    (@sverstraete)

    Was able to go to hosting services File Manager and deleted the Google reCapthca from the wp-content/plugins folder. I was then able to log into Admin area.

    Will now review the documentation instructions!!

    WebNut

    (@healthy-lawn-dude)

    Have’s another one for you!
    Was getting the same error messages -“ERROR for site owner: Invalid site key”
    I am sure there are many reasons, but after spending way too many hours changing things, I wondered if I was using the right email address to register for the reCAPTCHA Keys?
    The site had one Email but Google had one with another, ha I said!
    Entered the email associated with the site to setup the reCAPTCHA.
    It worked.
    There may be other reasons, here is one. See if it works for you.

    smpfeiffer

    (@dauntlessadmin)

    Thank you @ethanchoi – it worked! I really appreciate your support and assistance.

    IreneLinda

    (@irenelinda)

    WebNut, thank you for your suggestion.

    Thanks to you, I checked and saw I have 2 Google accounts with 2 different email addresses. Although I haven’t quite figured out how to get the correct one working, I now see that the email address/Google account is what’s causing my site key error.

    Now to try and figure out how to get it all working again! Sigh.

    Linda

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @irenelinda,

    If ever you need more help with using WPForms Lite, please feel free to create a new post in our support forum.

    Thanks 🙂

    IreneLinda

    (@irenelinda)

    Will do. Thanks, Ethan. If I can’t get the site key to work, I will create a new post. I suspect, however, it’s my issue with Google Analytics and not yours with your plugin!

    Linda

Viewing 9 replies - 1 through 9 (of 9 total)
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