Support » Plugin: ReCaptcha v2 for Contact Form 7 » reCAPTCHA couldn’t find user-provided function: recaptchaCallback

  • Resolved khadijaoliv

    (@khadijaoliv)


    reCAPTCHA gets blocked randomly and show this message :
    reCAPTCHA couldn’t find user-provided function: recaptchaCallback recaptcha__fr.js:formatted:410

    Thank you for responding

    The page I need help with: [log in to see the link]

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  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    There have been a few reports of compatibility issues with WP Rocket, but we haven’t found an optimal workaround. We recommend adding the reCaptcha Callback script into the script excludes. Specifically, we want to make sure that the load is not being deferred, then if you’re still running into issues you can add it to the modification exclusions.

    The script slug is: wpcf7-recaptcha-controls

    The script relative URL is:
    /wpcf7-recaptcha/assets/js/wpcf7-recaptcha-controls.js

    You may need to reach out to WP Rocket for specifics but here are some documentation we found on the WP Rocket website:

    https://docs.wp-rocket.me/article/976-exclude-files-from-defer-js

    https://docs.wp-rocket.me/article/915-find-the-right-js-files-to-exclude-from-minification

    Hopefully, with the above instructions you’re able to solve your issue. Should you have any additional questions please reply back to this thread and we will assist further. Have a wonderful rest of your week!

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