Support » Plugin: Contact Form & SMTP Plugin for WordPress by PirateForms » reCAPTCH error for blog dashboard

  • Hello,
    i cannot log in to my dashboard at jadorelyon.com. I get the message
    ERROR for site owner: Invalid key type

    I understood that i need new keys which I requested from Google reCAPTCH I have new ones but I cannot update my website as I cannot log in. Can you please help me. I am not very technical, I am just a blogger.

    Thank you
    aga

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • jadorelyon
    your password reset is not working? I would do that first.

    And for your reCAPTCH error – make sure you have the full id of the domain : exactly as it appears in the browser. So yours does not have www. so when you put the domain in the Google recpatcha form it will just be jadorelyon.com
    V2 should work with Contact 7 – integration tab.

    sometimes errors happen because the site / theme / plugins have not been updated for a while. So I would go make sure that is all up to date. Backup first!

    If you can’t get access to your admin panel after the password reset. Try phpmyadmin and make a new login id. ( this would be through cpanel) (don’t alter your original)
    Hope this works and good luck

    I’m having the same issue:

    ERROR for site owner: Invalid site key

    I cannot login, neither can i request a new password, so i’m stumped.

    I have changed the site keys in recaptcha.https://www.google.com/recaptcha

    How exactly can i get into my site?

    Thanks

    @covbaldy do you have cpanel access? or ftp? if you can disable the plugin that is doing the recaptcha – in this case contact form 7 by renaming the plugin _contact-form-7 or _contact-form-7-simple-recaptcha ( put the underscore in front of the name) – you should be able to login normally.

    after that – follow the steps in the previous answer to @jadorelyon
    to set the cpatcha for the site owner.

    remember to rename your plugin – by removing the underscore.

    hope this works and good luck!

Viewing 3 replies - 1 through 3 (of 3 total)
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