Support » Plugin: Cost of Goods for WooCommerce » recalculate profit on orders with refund

  • Resolved pagilblaja

    (@pagilblaja)


    Hello,

    How can I recalculate order’s profit after I have made a refund on them ?

    I tried the order tool “Recalculate orders cost and profit” but it didn’t work.

    Thank you !

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Factory

    (@wpcodefactory)

    Hi @pagilblaja ,

    We are handling right now how refunds affect the profit.
    We’re going to release this change probably on the next version.

    I’ll let you know as soon as it’s ready.
    If you have any suggestions or ideas let me know πŸ˜‰

    Plugin Author WP Factory

    (@wpcodefactory)

    Hello @pagilblaja ,

    Please try to update the plugin to version 2.3.6.
    I have created a Orders > Refunds section. By default the plugin will try to Calculate profit by the difference between Net Payment and Cost

    I’m closing the ticket. Let me know if you need help πŸ˜‰

    @wpcodefactory I just bought this great plugin.
    I have only an issue with the profit calculation after an refund.
    I Have selected: Calculate profit by the difference between Net Payment and Cost
    But the “Cost” is still based on the old amount of products.

    So the Profit is to less πŸ™

    Can you make a fix, or do I do something wrong?

    Plugin Support Zohaib

    (@zohaibayub85)

    Hi,

    Can you try:

    1. Can you try Enable Advanced > Force costs update options to automatically calculate refund costs.

    2. In the Tools & Reports section of the plugin’s settings, use the Recalculate option. You can Recalculate order costs and profits for all orders.

    Hi,
    I tried both:
    1. I selected al three options ad: Advanced -> Force costs update No result.
    (and of course updated the order status)

    2. Done but no result
    πŸ™

Viewing 5 replies - 1 through 5 (of 5 total)
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