Title: Really useful plugin, excellent support
Last modified: September 4, 2021

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# Really useful plugin, excellent support

 *  [mikesbikes](https://wordpress.org/support/users/mikesbikes/)
 * (@mikesbikes)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/really-useful-plugin-excellent-support/)
 * This is a really well-designed plugin, with a very clear user interface and plenty
   of online help. Because of the way my sites are configured, initially the staging
   site didn’t work, so I simply clicked the REPORT ISSUE button to contact support.
   The first support person who got back to me didn’t really understand the issue,
   but I asked to be transferred to someone more senior, and I then had a response
   from someone very knowledgeable who arranged a video call with me and discussed
   the issue with the development team. As a result the issue is now resolved, and
   I’ve been very pleased with the excellent level of support.

The topic ‘Really useful plugin, excellent support’ is closed to new replies.

 * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932)
 * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-staging/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-staging/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-staging/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-staging/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [mikesbikes](https://wordpress.org/support/users/mikesbikes/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/really-useful-plugin-excellent-support/)