Support » Plugin: Translate WordPress with GTranslate » Really surprised why people are pleased…

  • So far really poor plugin. Looks all great, but when you make your own edits things go bad. Try a page refresh for example, does your edited words still stay there? Well not in my case and has nothing to do with caching. Tested with other machines and browsers from different networks. Translated words just appear randomly, instead from their so called database…

    And when it all goes bad, support tells you to wait, and wait and wait….

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I see that you have contacted our live chat 3 hours ago. Please be patient with us and I’m sure that all issues will be resolved.

    Thanks!

    Thread Starter smallguy

    (@smallguy)

    That was the last reply, but the problem started 9 hours ago. Besides that I can also give an example that it took me several days to different people to explain the simple .htaccess file for a subdir install that somehow was very hard for them to understand…

    The issue was related to a test environment in a domain.com/subdirectory which GTranslate simply cannot handle since it is indexing the main domain, instead of looking at the wp install dir…

    Thread Starter smallguy

    (@smallguy)

    Well, subscription cancelled and went to Weglot. What a breeze is that!! Superb translation plugin, great online dashboard and instant translations edits!

    Plugin Author edo888

    (@edo888)

    Hi,

    I have checked your conversation with our team and I see that we were able to identify the cause of the issue and ways solving it, we also offered help solving it ourselves.

    We wish you a good luck.

    Thanks! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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