Support » Plugin: Quick and Easy FAQs » Really Dumb Questions … Sorry

  • Resolved imapappy

    (@imapappy)


    This seems like such a dumb question but I am a new WP user and I enjoy using plugins to get the effects I want but often have trouble getting them to work until I ask a few questions of you folks in the know ..

    I’ve installed Quick and Easy FAQs and I’ve gotten it to work but have a few questions ..

    1. Where do I place the [Faqs] terms specified in the documentation … no place I’ve tried to put it seems to change anything.

    2. I now have four questions in my FAQs but after writing them find I would like to change the order of them to get the more important ones at the top. How do I change the order to the way I prefer them to be?

    Thanks to all for your help.

    Alan

Viewing 6 replies - 1 through 6 (of 6 total)
  • No worries. I was there a few years ago too. We all start from the beginning.

    1. Anything in square brackets is called a shortcode in WordPress. You insert the shortcode into the text of a page or post.

    Are the “terms” you are referring to the parameters that are passed to the command to display the FAQs? For example,

    • order
    • orderby
    • style
    • filter

    You must embed the desired parameters within the shortcode you are entering in your page or post. Examples are given under the Documentation headings at https://wordpress.org/plugins/quick-and-easy-faqs/. It is up to you to mix and match the various parameters as you desire, within the shortcode’s square brackets. So you might use [faqs order=”ASC” orderby=”date”] for example.

    2. The order is set by the “orderby” parameter’s value. There are two options for this value, which you employ by using orderby=”title” or orderby=”date”.

    If you are using the orderby=”date” parameter, the easiest way for you to change the order might be to alter the date of the individual FAQ items. Hover over the title of an item in the FAQ page and click on “Quick Edit”. You only need to alter the time or date slightly to make it seem like they were created in a different order, and that will affect the display.

    I think I have used the technically correct terms. Hope this is what you are after.

    Plugin Author Sungraiz Faryad

    (@sungraiz)

    Hi @imapappy,

    Welcome to Customer Support.

    This is Sungraiz and from now on, I’ll be at your assistance.

    1) You need to use the faqs shortcode in the page contents – https://jmp.sh/E5YHx9b

    2) In the above video, you can find all the available order options. The custom order option is not available but you can change the date of the faq to place it at first – https://jmp.sh/leVhcBy

    Let me know if there is anything else i can do for you. I’ll be happy to assist.

    ​Sincerely,

    Thread Starter imapappy

    (@imapappy)

    Thank You Both … your suggestions were excellent. I have it working fine now and have a much better understanding.

    Alan

    Plugin Author Sungraiz Faryad

    (@sungraiz)

    Hi @imapappy,

    I’m glad I was able to assist you.

    Could you take a few mints and share your happy experiences as our plugin review?

    Regards,

    Thread Starter imapappy

    (@imapappy)

    Happy to give you a graest review .. how do I do this?

    Plugin Author Sungraiz Faryad

    (@sungraiz)

    Hi @imapappy,

    You can do this by visiting the following URL and use the add my review button.

    https://wordpress.org/plugins/quick-and-easy-faqs/

    https://jmp.sh/qJ8LePW

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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