Support » Plugin: Antispam Bee » Real comments being blocked

  • Resolved megmanylittlejoys

    (@megmanylittlejoys)


    Hi,

    I have noticed over the last couple of months that more and more of my readers’ comments are being marked as spam. Now it’s to the point where 70-80% of real comments are getting trapped in the spam folder. I haven’t changed any settings and my plugin is up to date. Any idea how to get the filter more accurate for JUST spam so that I don’t alienate readers who want to start a discussion?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Simon Kraft

    (@krafit)

    Hi there,
    well that sounds unfortunate, I’m really sorry for the inconvenience. Using Antispam Bee myself, I almost never experience any false positives. Would you mind sharing your Antispam Bee configuration with us? Maybe we can fix your issue by just flipping a switch.

    – Simon

    Plugin Support Torsten Landsiedel

    (@zodiac1978)

    Setting this to resolved due to inactivity. Seems to be a local issue. If the issue is still there, please just reply and we will have a closer look.

    All the best,
    Torsten

Viewing 2 replies - 1 through 2 (of 2 total)
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