Support » Plugin: Appointment Calendar » Ready to Purchase Pro Have a Few Questions

  • Hi;
    Awesome plugin!!!! We are currently trying out the free version until the following questions can be answered.

    We have the plugin installed on a sample page
    http://asara.com/free-coaching-call-calendar the shortcode for mobile works fine but the calendar short code does not work correctly, you can click on “schedule appointment” but are unable to click the “next” button after choosing your date & service.

    I have checked the plugins to see if any conflict
    Contact 7, Defensio Anti-Spam, PWCCRM Opt-in Plugin, & Total Backup

    The issue does not resolve itself when deactivating each plugin & doing a hard refresh Ctrl + F5 . . .

    I have also installed this on a different client site, different theme & it worked as expected.

    We will be transitioning her site to a new theme over the next few months but if you can help us resolve this issue now with current theme we would greatly appreciate it & will purchase the pro version.

    Thank you so very much for your kind & speedy reply.
    Peace & Blessings
    Linda Lou

    http://wordpress.org/extend/plugins/appointment-calendar/

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Contributor FARAZFRANK

    (@farazfrank)

    Dear Mem. Linda,

    I have checked site, there some JS issue.
    We will easily fix them for you.
    Please mail us site details here: ankit [at] appointzilla [dot] com

    Thanks & Greetings
    Frank

    Plugin Author a.ankit

    (@aankit)

    Hello Linda,

    Pls make sure to use [Wordpress-Forum] in the subject line. It will help us providing prompt support

    Thanks,
    Ankit

    One last question & then if we can I have you go into the site to fix the js issues . . . Does appointzilla auto adjust for time zone differences?

    Thank you so very much with your patience . . .
    Linda Lou

    Plugin Author a.ankit

    (@aankit)

    HI Linda,

    Can you elaborate what exactly you mean by timezone adjustment

    Do you require the plugin to auto detect user’s time-zone and then display the time slots according to that?

    -Ankit

    Thank you Ankit :>)
    Yes, that is what we need, my client has 17,000 “business/entreprenuer” clients worldwide & they will just not take the time to fool around trying to figure out what a 10:00 am appointment in pacific time zone means for them in their time zone . . . auto calculation would be the ultimate option, however, if you could just configure the addon of a timezone drop down they could choose their time zone & then the calendar would make the adjustment in time to their time zone . . . I hope that clarifies what it is we need in a calendar/appointment scheduler, as to layout, staff & wordpress backend layout you do have the best, but we “really” need a timezone adjustment feature . . .

    Thank you so very much for your time & patience with us :>)
    Peace & Blessings
    Linda Lou

    Plugin Author a.ankit

    (@aankit)

    HI Linda,

    We have added the timezone adjustment feature. Here is what we will do next:

    We will setup a dedicated demo so that you can try out the timezone feature. I will email you the demo url once we publish it.

    Thanks.
    Ankit

    Awesome, thank you . . .

    Plugin Contributor FARAZFRANK

    (@farazfrank)

    Hi Linda,

    Here you can try User Interface of Appointment Calendar Premium 3.4 with Timezone Customization: Demo

    To access Admin Dashboard use bellow login credential:
    Username: user
    Password: user

    Thanks
    Frank

    Ok, so how does it work exactly, as a client I choose time, say as 9:30 my time as shown on the time choice box? & it then shows up on calendar & internal wp admin schedule for the coaches as 11:30 their time? If that’s how it works it’s great . . . let me know :>)
    Peach & Blessings
    Linda Lou

    Plugin Contributor FARAZFRANK

    (@farazfrank)

    Hi Linda,

    You can setup your timezone settings through plugin’s
    Settings Menu Page –> Admin Settings Option

    To test it, change your system timezone time. Try to book as client through User Interface. Time slots time will be display according to your system time zone.

    Client will be notify according to its timezone time and admin will be notify according to its timezone settings saved in plugin settings.

    Also check the both emails for difference. Change admin email through Notification Settings by assigning your email.

    Thanks & Greetings
    Frank

    Hi Frank;
    I went in to admin settings reset time zone – added staff member Asara, left my time zone on one computer as alaska time & changed time zone to eastern on another computer, went to the appointment calendar clicked on the 14th of May & the only times that are appearing is 5 times all showing as 12:00 am . . . it works on the computer where time zone is same as admin settings but not on computer where I set the computer time zone as eastern time zone? My client really wants to be able to use this as soon as possible, your help is greatly appreciated . . .
    Linda Lou

    Ok, so it doesn’t work in internet explorer (10 windows 8) but works in firefox (windows 8), works in chrome, & safari . . .
    Thanks, is there anyway to get it to work in IE? Also, when will this be ready to purchase with the time zone adjustments? :>)
    Linda Lou

    BTW I never did receive email confirmations?
    LL

    Plugin Contributor FARAZFRANK

    (@farazfrank)

    Hi Linda,

    For both timezone Eastern Time(US CANADA -06:00) & Alaska(GMT -09:00) on Windows machine its working fine.

    Checkout these snaps:

    For: Alaska(GMT -09:00)
    Snap-1
    Snap-2
    Snap-3

    For: Eastern Time(US CANADA -06:00)
    Snap-1
    Snap-2
    Snap-3

    Did you send us screen snap with timezone settings where you getting timeslots 5 times as 12:00 AM?

    This will help a lot to fix.

    Thanks & have a great day Mem.
    Frank Faraz

    Just sent screenshots via my gmail email address subject line
    [Wordpress Forum] Member Re Time Zone Settings Linda Lou
    Thank you!
    Linda Lou

Viewing 15 replies - 1 through 15 (of 23 total)
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