Support » Plugin: HTML5 jQuery Audio Player » READ THIS before you post a new thread please

  • Plugin Author Maeve Lander



    Thanks for using this plugin and good to see you on the support forum. Please read this and follow these guidelines before opening a new thread:

    First, ensure you are running the latest version of the plugin and read the FAQs.

    Second, search the forums for similar threads and see if any of the proposed solutions work for you.

    Third, to test what’s wrong, disable all your other plugins and switch to the default WordPress theme. If the problem persists, open a thread. If not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins. Or if its the theme then see FAQs for more info.

    Finally, if you decide to open a new thread, Use this template:

    WordPress version:
    Plugin version:
    Link to my site:
    I expected the plugin to do this:
    Instead it did this:
    Here's what I've tried so far:

    Thanks, and please be patient and polite and I will try to help out as quickly as possible.

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