Support » Plugins and Hacks » READ THIS before you open a new thread!

READ THIS before you open a new thread!

  • Plugin Author Optin Revolution


    Hi there,

    Thanks for visiting the Optin Revolution support forums. Please read this and follow these guidelines before opening a new thread:

    • First, download the latest version of the plugin, clear your cookies and cache from your browser and check if your problem still exists with that version.
    • Second, search the forums for similar threads and see if any of the proposed solutions work for you.
    • Third, to test what’s wrong, disable all your other plugins and switch to the default WordPress theme for a bit. If the problem persists, open a thread, if not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins.

    If you are opening a new thread, please use this template:

    WordPress version:
    Optin Revolution version:
    I did this:
    I expected the plugin to do this:
    Instead it did this:


Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi
    Here’s some feedback!
    Got the latest version of plugin and wordpress.
    When I tested it in IE9 it took the Image from the popup and replaced it with a YouTube Video from my Home Page.
    The line spacing between my bullet points in chrome was greater which then dropped them down the page and over my image.
    Also when I added the name field to the form it disappeared and I couldn’t get it back until I reset the whole form which meant I lost all my mods.
    Sounds like it’s got promise but I think you’ve got some work to do.
    Best of luck with it!

    Plugin Author Optin Revolution


    Thank you for your feedback. We don’t support any custom mods of optin revolution. If you want to add video this function is in the Pro version which will be release next month.

    Plugin Author Optin Revolution


    Please don’t post feedback or support requests in this thread, open a new thread.

    That’s the point. I didn’t want to add the video. The plugin did it itself.

    Plugin Author Optin Revolution


    Send an email to support [at] optinrevolution.com with temp admin login to your wordpress and we’ll have a look.

Viewing 5 replies - 1 through 5 (of 5 total)
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