Support » Plugin: Gallery – Photo Albums Plugin » READ THIS before you open a new thread!

  • Plugin Author GhozyLab


    Thanks for visiting the Easy Media Gallery (Lite) support forums. Please read this and follow these guidelines before opening a new thread:

    • Use this Support Forum for Lite Version. We will not answer all questions about PRO VERSION issue here.
    • Download the latest version of the plugin, clear your cookies and cache from your browser and check if your problem still exists with that version.
    • Search the forums for similar threads and see if any of the proposed solutions work for you.
    • Test what’s wrong, disable all your other plugins and switch to the default WordPress theme such as Twenty Twelve or Twenty Eleven for a bit. If the problem persists with the default theme and all other plugins disabled, open a thread, if not, figure out which plugin is the cause of the problem and open a thread mentioning both plugins or theme that is causing the problem.
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