Read this *before* asking for support

  • Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)


    6 years, 5 months ago

    Hey!

    First of all, Thanks for using this plugin. I really appreciate that you are one of my valued user.

    BEFORE ASKING FOR SUPPORT
    Make sure to update WordPress, your theme and all the plugins to the latest version.
    Deactivate your other plugins and switch to the default WordPress theme. If the problem persists, open a thread, if not, figure out which plugin/theme is the cause of the problem and open a thread mentioning that Permalinks Customizer is conflicting with ___ plugin/theme.

    Found a bug? Use GitHub
    If you’ve discovered a bug in my plugin, the best place to report it is on GitHub. I’ll review your bug report and triage the bug. The more relevant details you add to your report, the faster bugs are usually solved. You can find Permalinks Customizer on GitHub, remember to search first, on GitHub too!

    Github Issues URL : https://github.com/yasglobal/permalinks-customizer/issues

    If you decided to report the bug here so, you can do that as well. I review the bugs which are reported here.

    But make sure to not report/replicate the bugs which are already reported.

    Good to see you got this far, welcome on the Permalinks Customizer support forums, I hope i’ll be able to help you solve your problems!

    Thanks,
    Sami

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