Support » Plugin: Testimonials Widget » Read More Link Not Showing

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  • Update – The widget doesn’t seem to work.

    I made no changes at all. I just went back to my site, and the widget has stopped rotating.

    I clicked on the Next Testimonial link – nothing happened. It just sits there on one testimonial.

    I would appreciate some input. This is pretty frustrating!

    Plugin Author Michael Cannon


    1. It’s not going to rotate if there’s only one testimonial.

    2. There’s not going to be a “Read more” link when there’s no extra text to display. You only have an excerpt it appears from

    I have around 15 or so testimonials posted. Most are well over 150 characters.

    The widget isn’t working.

    When it was actually rotating (it worked when I first added the widget), it never showed a Read More link, and the Next Testimonial link didn’t do anything when it was visible.

    Oh wait… you’re saying it’s only showing the excerpts? I will look at that.

    Plugin Author Michael Cannon


    In the HTML, there’s only one testimonial. Are you using limit=1 someplace? How about a combination of tags and categories?

    Why don’t you try deleting and then adding a fresh Testimonials Widget widget instance.

    I checked Hide Excerpt? but it’s still the same. I also changed the rotation speed to 3. Still not rotating.

    OK let me try that.

    OK it’s scrolling but still no Read More link. I must be doing something wrong. I couldn’t find instructions anywhere.

    Here’s a link to a screen shot of my settings. I couldn’t find user documentation that explains what all the fields are. If one exists, it may solve my problem.

    Here are my settings:

    I was really confused by the Premium Options Maximum Length. I entered 150 there. It seems that field actually filters the testimonials and won’t show a testimonial over the max. I cleared that field, then checked the field to hide the excerpt. When I did that, it started rotating again.

    I set the Character limit field to 150, which seems to work properly. Now, the widget is truncating at 150 characters, the way it should.

    Still, no Read More link, though. Is there another check box I should have checked in order to get it to display?

    I discovered that the Read More link IS actually on my page – It’s actually showing up on the left side toward the bottom of my website (which is not a sidebar, either). It’s like the Read More just wrapped outside the widget in the right sidebar and ended up across the page. I wonder if this issue might be related to the one that peterash is reporting.

    See screen shot.

    Notice the Read More link on the bottom left side. It’s formatted as red, bold underlined, which is how my child theme formats read-more links seemingly.

    I’m using Genesis with a child theme. Their stuff seems to be compatible with just about anything, so I’m pretty surprised to see this. Given peterash is having a problem with the content spread outside the widget, I’m guessing mine is the same problem.

    Plugin Author Michael Cannon


    CSS issue resolved in prior thread.

    Nice work figuring out that your options were preventing more than one testimonial from showing up.

    I’m not sure how this could be even remotely considered resolved. The problem hasn’t gone away. I bought the premium widget specifically for this purpose, and it doesn’t work. I’m not a programmer – hence I bought a widget. I have no idea what you mean when you say “CSS resolved it.” What does that mean? What am I supposed to do?

    Plugin Author Michael Cannon


    @chrisford, .more-link is display: block; You might try the following to fix.

    . testimonialswidget_testimonial .more-link {
    display: inline;
    For you and others, weird presentation issues like this are almost always related to theme CSS. Use your browsers right-click Inspect Element option to trouble-shoot.

    Where do I put this code? Do I add it to the following? Am I supposed to change display: block to display: inline in the code below?

    I copied and pasted the above code and placed it directly above what’s shown below. That did nothing. I left the code there, but changed display: block to display: inline. That did nothing. I removed the above code and left display: inline. Still no change. I will gladly insert whatever code is needed, but I need to know where it goes. This might as well be Chinese to me. I have no idea what I’m looking at.

    .more-link {
    border-bottom: 5px solid #d05353;
    bottom: -53px;
    color: #d05353;
    display: block;
    font-family: Verdana, Arial, Tahoma, sans-serif;
    font-size: 9px;
    font-weight: bold;
    left: 0;
    padding: 0 0 8px;
    position: absolute;
    text-align: center;
    text-decoration: none;
    text-transform: uppercase;
    width: 120px;
    z-index: 100;

Viewing 15 replies - 1 through 15 (of 23 total)
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