Read more expand content still doesn’t work

  • Resolved godvsgodvs

    (@godvsgodvs)


    5 years ago

    As others have mentioned, expand content in place doesn’t work. This is really a shame since this used to be a great plugin. I set up a test site and disabled every other plugin and used the twenty-seventeen theme. Just about as plain vanilla as you can get. Everything is the latest version.

    Nothing happens when you click on the Show more link. This used to work and I don’t know what happened, but it no longer works.

    I guess I’ll have to use another testimonial plugin.

Viewing 8 replies - 16 through 23 (of 23 total)
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  • Miha

    (@mplusb)

    4 years, 12 months ago

    Hello @tvhawk,

    Could you please send me your testimonial page’s url so we can take a look?

    Thank you,
    Mihaela

    tvhawk

    (@tvhawk)

    4 years, 11 months ago

    Any update yet?

    tvhawk

    (@tvhawk)

    4 years, 11 months ago

    Nevermind – there was an update. Me refreshing the page wasn’t showing me the pagination.

    I cloned the home page and unhid the testimonials for you. Here is the URL for this test page: https://southriverflooring.com/home-testimonial-test/

    Miha

    (@mplusb)

    4 years, 11 months ago

    Hello @tvhawk,

    Because your replies were deleting I may be missing some information, really sorry about that!
    Just went to that page above and your Read more links have URLs added to them – so they cannot expand in place.

    Could you please edit your view > scroll down to Content > and Add a Read more link to > switch it to Expand content in place > save so I can investigate.

    Thank you,
    Mihaela

    tvhawk

    (@tvhawk)

    4 years, 11 months ago

    with no settings changed: https://www.awesomescreenshot.com/image/4004332/961b69ea57b76e0bab9342cb2220b476

    So it appears that in Chrome (latest version) The read more links show the URL in the bottom left of the window, but upon clicking them nothing happens.

    In Firefox it shows the url in the same spot, but upon clicking you actually go to the that testimonial’s page

    Neither of which is what the settings are saying to do…. which is expand in place.

    Sorry for the delayed responses – I don’t seem to be getting email notifications when there is a reply so I’m having to manually refresh the page periodically.

    Miha

    (@mplusb)

    4 years, 11 months ago

    Thank you for the feedback! We will release an update addressing this issue this week so please keep an eye out for it.

    Thank you for being so patient!

    Kind regards,
    Mihaela

    Miha

    (@mplusb)

    4 years, 11 months ago

    Hello @tvhawk,

    Wanted to let you know that we have released an update containing a fix for your issue.
    Thanks again for bearing with us as we got it fixed, and please accept my apologies for the inconvenience caused!

    Feel free to drop us a reply anytime with any questions or feedback.

    All the best,
    Mihaela

    Joelle

    (@joelle)

    4 years, 7 months ago

    I’m experiencing this, too. I just downloaded the latest version and clicking “read more” does nothing, unfortunately.

    Has this been resolved?

Viewing 8 replies - 16 through 23 (of 23 total)
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