Read/export/control UM private messages

  • Resolved nachombm

    (@nachombm)


    2 years, 6 months ago

    Hello!
    I just set up my Ultimate Member private messages extension to let users message each other directly to ask for prices, etc. The problem is that we need to control what happens in these chats to check that users are not hiring each other out of the platform, and check what information they’re needing so that we can start automatizing some of these questions and understand our business better.
    I don’t know how we can achieve this, except for signing up as each of the users of the platform, which takes a lot of time. ¿Is there a way that we also receive the messages or that we can see the messages in some of the files of the plugin?
    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mansurahamed

    (@mansurahamed)

    2 years, 6 months ago

    Hi @nachombm,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thanks.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    2 years, 6 months ago

    Hi @nachombm,

    …This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help… 🙂

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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