Read before posting a support question (8 posts)

  1. Justin Tadlock

    Theme Author

    Posted 11 months ago #

    If you need help, please ask questions on my support forums at Theme Hybrid. That is where I handle support for all of my themes and plugins.

    You are, of course, free to use the forum here at WordPress.org. I rarely answer questions here. Running support for my themes and plugins requires a dedicated Web site. WordPress.org simply isn't suited to handling this for me.

    I know, some people don't like to pay for support services. That's perfectly okay. You are more than welcome to continue using the forum here. For me, support is my full-time day job. I enjoy doing it and will be happy to have you among our community members at Theme Hybrid.

  2. sdayman
    Posted 11 months ago #

    Justin, while I understand your pay-for-support approach, my issue regarding submenus on the iPad looks more like a bug. Submenus work in other themes. Are you saying it's not a bug? Or do I have to pay $25 to report a bug?

  3. Justin Tadlock

    Theme Author

    Posted 11 months ago #

    You don't have to pay to report bugs. You can report them on the theme's GitHub repository if you find a legitimate bug:

  4. mashedspuds
    Posted 11 months ago #

    But just to confirm, you need to pay to submit a post on your forum? It's that I don't see a free account option.


  5. Justin Tadlock

    Theme Author

    Posted 11 months ago #

    Yes, my forum is a paid support service for all my plugins, themes, and WordPress itself.

  6. Justin Tadlock

    Theme Author

    Posted 9 months ago #

    Bumping this topic up because theme authors still don't have the ability to sticky topics on their own theme forums.

  7. Justin Tadlock

    Theme Author

    Posted 5 months ago #

    Theme authors still can't post stickies to their theme forums, so I'm bumping this up.

  8. jmetty1948
    Posted 3 months ago #

    Hi Justin,

    I love what you are doing with this theme.

    However, I am still a newbie, so my question is:

    Do you have any tutorials to show a newbie exactly how to alter the Schema for each page of their WordPress with your theme?

    Maybe you could show how with a simple example altering one page for one type of schema (obviously I don't expect you to show every example on the schema.org site... but just enough to know how to do on a page from start to finish within your WP theme)... and post that on Youtube for us newbs to duplicate over and over for any page within your theme? (using schema.org to switch up categories of course.)

    Obviously if one of my posts talks about Johnny Depp and another post talks about Olive Garden I am going to need completely different schemas set up for each page, but I don't even know how to do schema on any page within your theme... I've never edited code at all other than pasting in header code exactly where I am told to and adding line breaks.

    I am a newb but definitely want my upcoming site to be as SEO optimized as possible with Schema and any other way I can.

    Truly thanks for your time and any help Justin.


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