If you need help, please ask questions on my support forums at Theme Hybrid. That is where I handle support for all of my themes and plugins.
You are, of course, free to use the forum here at WordPress.org. I rarely answer questions here. Running support for my themes and plugins requires a dedicated Web site. WordPress.org simply isn't suited to handling this for me.
I know, some people don't like to pay for support services. That's perfectly okay. You are more than welcome to continue using the forum here. For me, support is my full-time day job. I enjoy doing it and will be happy to have you among our community members at Theme Hybrid.