• Resolved Chris


    We need to be able to regenerate the certificates of specified users or to be able to issue when the system fails.



    1. Some students are writing wrong their names and surnames, sometimes they are using fake names, usernames, or some with capital letters and others not.

    2. Because of using logo on the certificate, sometimes the logo covers letters, or other essential information.

    3. For some reason when today a student has written false name I had to delete the certificate of her profile so she can re-take the test to issue with the correct name after she has fixed it, but the system failed and didn’t issue any certificate at all.

    The page I need help with: [log in to see the link]

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  • Plugin Support Toyin Ogunseinde


    Hi @kailor

    Sorry, you’re facing this issue.

    3. This is the way to re-issue a certificate at the moment with LifterLMS. When you deleted the attempt, did you also mark the last lesson before the quiz incomplete from the backend?

    If you did not, kindly try that and let us know how it goes.

    Thank you

    Thread Starter Chris


    @jnr4u2 no i didn’t do it.

    i fixed it by regenerate all images (so all the certificates too).

    But still I think a button to be able admins to regenerate the certificate if needed will be a good solution.

    Plugin Support Toyin Ogunseinde


    Oh, that works as well @kailor. Thank you for that.

    Yeah, we are still in the process of rebuilding the certificate system.

    Thank you 🙂

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