What happens if you go to dashboard -> updates and just click the “update” button?
(Backup first, of course.)
Thread Starter
iacino
(@iacino)
WordPress Updates
Last checked on August 27, 2018 at 12:00 pm. Check Again
I’ve already been through this process on another WP forum with no luck. Hosting provider said it was because it is manually installed. Anyhow I need to start over and fix the previous web designers work.
Check wp-config.php. Are there any DEFINEs there that reference updates?
Saying it was “manually installed” is meaningless. 🙁
Thread Starter
iacino
(@iacino)
define( ‘WP_AUTO_UPDATE_CORE’, true );
Please install the health check plugin and report back its findings from the debug tab: https://wordpress.org/plugins/health-check/
Thread Starter
iacino
(@iacino)
Well, as soon as I activated, it stated that I don’t have a default theme installed to enable it to check the installed themes. What does that mean? What default theme should I install? I do have Twenty Sixteen installed but not activated. Isn’t that a default theme? I don’t want to go any further until I hear back from you because it did offer to install one but I’m scared it will activate.
You don’t have an active theme? Your site says it’s using Enfold. You should also have one of the twenty* themes installed, but not active. Is twentysixteen installed?
Thread Starter
iacino
(@iacino)
Right but I don’t have a DEFAULT theme installed.
Thread Starter
iacino
(@iacino)
I can’t disable troubleshooting mode and I lost the theme and everything!!!
I did not ask you to set troubleshooting mode! I asked for the output of the debug tab.
Logout and log back in and you should be OK.
Thread Starter
iacino
(@iacino)
Oh forget it. I had to log out and log back in. Scary plugin.
Thread Starter
iacino
(@iacino)
Oh, I don’t see a debug tab. As soon as I activated it started troubleshooting.
Thread Starter
iacino
(@iacino)
Oh, I don’t remember the documentation instructing to go to the Dashboard for this…sorry. Basically the results told me nothing new. I DO NOT have the latest theme version plugin installed as it states. I can’t update it or WP.
### WordPress ###
Version: 4.6.1
Language: en_US
Permalink structure: /%postname%/
Is this site using HTTPS?: No
Can anyone register on this site?: Yes
Default comment status: open
Is this a multisite?: No
User Count: 3201
Communication with WordPress.org: WordPress.org is reachable
Create loopback requests: The loopback request to your site completed successfully.
### Installation size ###
Uploads Directory: 515.84 MB
Themes Directory: 85.14 MB
Plugins Directory: 129.41 MB
Database size: 68.20 MB
Whole WordPress Directory: 1.89 GB
Total installation size: 1.96 GB
### Active Theme ###
Name: nnn investment advisors
Version: 1
Author: Anonymous
Author website: Undefined
Parent theme: Enfold
Supported theme features: deactivate_layerslider, avia_mega_menu, avia_sidebar_manager, automatic-feed-links, nav_menus, menus, widgets, woocommerce, post-formats, avia-disable-default-shortcodes, avia_post_meta_compat, force-post-thumbnails-in-widget, post-thumbnails, title-tag, editor-style
### Other themes (3) ###
Enfold (enfold): Version 3.6.1 by Kriesi
Twenty Seventeen (twentyseventeen): Version 1.7 by the WordPress team
Twenty Sixteen/twentysixteen.bak (twentysixteen.bak): Version 1.3 by the WordPress team
### Must Use Plugins (2) ###
Health Check Troubleshooting Mode: Version 1.5.0
System Plugin: Version 3.0.0
### Active Plugins (9) ###
Head, Footer and Post Injections: Version 3.1.2 by Stefano Lissa
Health Check & Troubleshooting: Version 1.2.1 by The WordPress.org community
Popup by Supsystic: Version 1.9.35 by supsystic.com
Popup Maker: Version 1.7.29 by WP Popup Maker
Properties and Agents - Real Estate Manager Pro: Version 10.2.9 by WebCodingPlace
Real-Time Find and Replace: Version 3.9 by Marios Alexandrou
Redis Object Cache: Version 1.3.8 by Till Krüss
Toolset Types: Version 2.2.21 by OnTheGoSystems ( Latest version: 2.3.3 )
WP File Manager: Version 2.8 by mndpsingh287 ( Latest version: 2.9 )
### Inactive Plugins (6) ###
Ninja Forms: Version 3.3.13 by The WP Ninjas
Query Monitor: Version 3.1.0 by John Blackbourn & contributors
UpdraftPlus - Backup/Restore: Version 1.14.13 by UpdraftPlus.Com, DavidAnderson
Wordfence Security: Version 7.1.11 by Wordfence
WP Staging: Version 2.3.4 by WP-Staging ( Latest version: 2.3.5 )
WP Super Cache: Version 1.6.4 by Automattic
### Media handling ###
Active editor: WP_Image_Editor_Imagick
Imagick Module Version: 1684
ImageMagick Version: ImageMagick 6.9.4-10 Q16 x86_64 2017-11-14 http://www.imagemagick.org
Imagick Resource Limits:
area: 62 GB
disk: -1
file: 12288
map: 62 GB
memory: 31 GB
thread: 1
GD Version: bundled (2.1.0 compatible)
Ghostscript Version: 8.70
### Server ###
Server architecture: Linux 2.6.32-896.16.1.lve1.4.54.el6.x86_64 x86_64
PHP Version: 5.6.36 (Supports 64bit values)
PHP SAPI: litespeed
PHP max input variables: 1000
PHP time limit: 30
PHP memory limit: 256M
Max input time: -1
Upload max filesize: 2M
PHP post max size: 8M
cURL Version: 7.54.0 OpenSSL/1.0.2k
SUHOSIN installed: No
Is the Imagick library available: Yes
htaccess rules: Custom rules have been added to your htaccess file
### Database ###
Extension: mysqli
Server version: 5.6.39-cll-lve
Client version: 5.6.39
Database prefix: wp_rwrrkzzahc_
### WordPress Constants ###
ABSPATH: /home/nadvisors/public_html/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Disabled
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Disabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined
### Filesystem Permissions ###
The main WordPress directory: Writable
The wp-content directory: Writable
The uploads directory: Writable
The plugins directory: Writable
The themes directory: Writable
The Must Use Plugins directory: Writable
I don’t see any thing there that should be breaking things.
Try a manual update to see if that gets you back into the swing of things.
https://codex.wordpress.org/Updating_WordPress#Manual_Update
