Title: Plugin disappeared, re-install failed
Last modified: August 24, 2016

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# Plugin disappeared, re-install failed

 *  Resolved [nerix1](https://wordpress.org/support/users/nerix1/)
 * (@nerix1)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/re-install-failed/)
 * Hi,
    A few days ago I updated the plugin and it has entirely disappeared from
   the plugins and from my site. I tried to re-install it but it failed.
 * I got the following message:
    Installing the plugin… Destination folder already
   exists. /var/www/clients/client2/web186/web/wp-content/plugins/custom-registration-
   form-builder-with-submission-manager/ Plugin install failed.
 * Please advise what to do.
 * [https://wordpress.org/plugins/custom-registration-form-builder-with-submission-manager/](https://wordpress.org/plugins/custom-registration-form-builder-with-submission-manager/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [cmshelplive](https://wordpress.org/support/users/cmshelplive/)
 * (@cmshelplive)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/re-install-failed/#post-6020637)
 * Hi,
 * Did you downloaded and installed the plugin file or updated from WordPress dashboard?
 *  Thread Starter [nerix1](https://wordpress.org/support/users/nerix1/)
 * (@nerix1)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/re-install-failed/#post-6020705)
 * Yes. And I did it the same way the second time.
 *  Thread Starter [nerix1](https://wordpress.org/support/users/nerix1/)
 * (@nerix1)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/re-install-failed/#post-6020706)
 * Installing Plugin: Custom User Registration Form Builder 1.4.1
    Downloading install
   package from [https://downloads.wordpress.org/plugin/custom-registration-form-builder-with-submission-manager.zip…](https://downloads.wordpress.org/plugin/custom-registration-form-builder-with-submission-manager.zip…)
 * Unpacking the package…
 * Installing the plugin…
 * Destination folder already exists. /var/www/clients/client2/web186/web/wp-content/
   plugins/custom-registration-form-builder-with-submission-manager/
 * Plugin install failed.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin disappeared, re-install failed’ is closed to new replies.

 * ![](https://ps.w.org/custom-registration-form-builder-with-submission-manager/
   assets/icon.svg?rev=2547375)
 * [RegistrationMagic - Custom Registration Forms, User Registration, Payment, and User Login](https://wordpress.org/plugins/custom-registration-form-builder-with-submission-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-registration-form-builder-with-submission-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-registration-form-builder-with-submission-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-registration-form-builder-with-submission-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-registration-form-builder-with-submission-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-registration-form-builder-with-submission-manager/reviews/)

## Tags

 * [Install failed](https://wordpress.org/support/topic-tag/install-failed/)

 * 3 replies
 * 2 participants
 * Last reply from: [nerix1](https://wordpress.org/support/users/nerix1/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/re-install-failed/#post-6020706)
 * Status: resolved