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re-index button greyed out (6 posts)

  1. thingsforboys
    Member
    Posted 10 months ago #

    I just installed the plugin and it says 'You need to Re-Index your website for the new settings to take effect. Please click on the Re-Index button' but the button is greyed out/doesn't work. Please help!

    https://wordpress.org/plugins/nrelate-related-content/

  2. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @thingsforboys -- Can you please let us know your site URL so we can take a look at the issue for you?

    - Katrina @ nRelate

  3. thingsforboys
    Member
    Posted 10 months ago #

    sorry, I thought my profile linked to it.
    http://www.thingsforboys.com

  4. katrina@nrelate
    nrelate Support Rep
    Posted 10 months ago #

    @thingsforboys -- Thanks for providing a link to your site. We'd like to try reindexing for you on our end, but it looks like you've deactivated. Can you please reactivate the plugin and let us know so we can take another look?

    - Katrina @ nRelate

  5. thingsforboys
    Member
    Posted 10 months ago #

    Hi Katrina,

    I actually thought you had already done something on your end. The button suddenly went red and I had it on the site. I've turned it off while I work on the styling as it wasn't looking how I liked.

    Thanks!

  6. katrina@nrelate
    nrelate Support Rep
    Posted 9 months ago #

    @thingsforboys -- Ok, thanks for letting us know. We also have styling guides that might help with styling: http://nrelate.com/theblog/2011/04/20/nrelate-styling-guide/ & http://nrelate.com/theblog/2011/11/15/nrelate-styling-guide-part-ii/. Let us know if we can assist further at all.

    - Katrina @ nRelate

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