Title: Re-evaluating
Last modified: August 21, 2023

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# Re-evaluating

 *  Resolved [deleted](https://wordpress.org/support/users/wowtech/)
 * (@wowtech)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/re-evaluating/)
 * Can’t update using whm/cpanel website tookkit. 
   These plugins failed to update:–
   Elementor Pro (from version 3.15.0 to 3.15.1) : [https://elementor.com/pro/changelog/](https://elementor.com/pro/changelog/)
   This has been going on for a few months. Sometimes I have to update the regular,
   the pro version and then log into the site to run the updater for both. That’s
   4 updates for every site. I quit trusting you after you had me install the version
   with the security vulnerability. If you could allow your plugin to be updated
   without logging into every website, that would be nice. We need you to follow
   WordPress standards more closely. You are by far the most time consuming plugin
   I pay for.

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [2 years, 7 months ago](https://wordpress.org/support/topic/re-evaluating/#post-16987745)
 * > – Elementor Pro (from version 3.15.0 to 3.15.1)
 * Since you are an Elementor Pro user the developer can’t have a conversation with
   customers here. That’s not permitted for anyone.
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * [https://my.elementor.com/](https://my.elementor.com/)
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)

The topic ‘Re-evaluating’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/re-evaluating/#post-16987745)
 * Status: resolved