Support » Plugin: Shopp » Re-connecting products in database

  • Jake Evans



    Hi, got a quick (hopefully) question for ya.

    I’m working on a client’s site and ended up upgrading WordPress and deactivating/reactivating all plugins and making a few other changes. Then I noticed the whole ‘this plugin hasn’t been tested with your version of WordPress’ message on the Shopp plugin once I reactivated it.

    The client had about 1,400 or so products… now in the WordPress dashboard, when I click on ‘catalog’, it shows zero. It looks like all the products still currently exist in the database however (looks like all the tables are in tact and haven’t been changed in any way).

    Do you know off the top of your head of an easy way to connect those products in the database back up to WordPress/Shopp plugin?

    Let me know if you’d like the login info or anything else.

    Thanks a lot!

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  • Plugin Author chaoix



    It sounds like there is an issue with your database. This is probably something someone will need to look at your hosting environment with you to figure out the issue. Please submit a Shopp support ticket for this here:

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