• Resolved studiojp

    (@studiojp)


    Hello,
    I need your help regarding order sync with MailChimp.
    Basic information:
    1. The shop is connected to MailChimp via API key and is noted as Connected on the MailChimp dashboard
    2. The latest version of the plugin is installed in the shop
    3. On MailChimp’s API Keys site there is a number of request from the last 24 hours like so:

    Date/Time Result Throttled? Source IP Method Format Exec Time User Agent Ver Response
    2018-12-10 17:53:16 GMT nope 79.96.228.61 GET /lists/ php 0.192s MailChimp for WooCommerce/2.1.11; PHP/7.1.15; WordPress/4.9.8; Woo/; 3.0 n/a

    4. No order is synced from the beginning of the store integration. Under the debug log there is a number of errors like this one:

    2018-12-10T12:50:46+00:00 DEBUG order_submit :: ##259 :: Array
    (
    [id] => #259
    [customer] => Array
    (
    [id] => 8b4a063b53d39f695b15f11ff3b01b10
    [email_address] => a.waszynska@interia.pl
    [opt_in_status] => 1
    [company] => Beyond Strategy
    [first_name] => Sara
    [last_name] => Waszyńska
    [orders_count] => 1
    [total_spent] => 147
    [address] => Array
    (
    [name] => Sara Waszyńska
    [address1] => Główna
    [address2] => 130
    [city] => Krzyszkowo
    [postal_code] => 62-090
    [country] => PL
    [phone] => 727931028
    )

    )

    [financial_status] => cancelled
    [currency_code] => PLN
    [order_total] => 154
    [order_url] => https://krenigconsulting.pl/moje-konto/view-order/2617/
    [tax_total] => 28.79
    [discount_total] => 0
    [shipping_total] => 12.2
    [processed_at_foreign] => 2018-12-03 21:49:09
    [cancelled_at_foreign] => 2018-12-10 12:46:20
    [shipping_address] => Array
    (
    [name] => Sara Waszyńska
    [address1] => Główna
    [address2] => 130
    [city] => Krzyszkowo
    [postal_code] => 62-090
    [country] => PL
    [phone] => 727931028
    )

    [billing_address] => Array
    (
    [name] => Sara Waszyńska
    [address1] => Główna
    [address2] => 130
    [city] => Krzyszkowo
    [postal_code] => 62-090
    [country] => PL
    [phone] => 727931028
    )

    [lines] => Array
    (
    [0] => Array
    (
    [id] => 878
    [product_id] => 2534
    [product_variant_id] => 2534
    [quantity] => 1
    [price] => 113.00813
    )

    )

    )

    2018-12-10T12:50:47+00:00 ERROR order_submit.tracing_error :: Method Not Allowed :: The requested method and resource are not compatible. See the Allow header for this resource’s available methods. on 1470 in /wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    Please help.
    Jacek

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter studiojp

    (@studiojp)

    Hallo,
    any chance for help please?
    Jacek

    Plugin Support khungate

    (@khungate)

    Hi @studiojp, we just wanted to check and see if you were still having issues with this? If so, maybe try a fresh uninstall/reinstall with our latest plugin release (2.1.12). If you still have problems, please post something in our GitHub repo so our development team can investigate the issue further.

    Thread Starter studiojp

    (@studiojp)

    In the meantime I had to uninstall your plugin and use another one. But IMHO the problem is with auto numbering of orders – I use a plugin which manages sequential order numbers with ‘#’ sign at the beginning. Please take a look at this, maybe other users have this issue.
    Jacek

Viewing 3 replies - 1 through 3 (of 3 total)
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