Business Directory Plugin
[resolved] Ratings Plugin - Wont let a user post a rating (4 posts)

  1. crobley
    Posted 3 years ago #

    Everytime I try and post a rating for a listing I give it stars then enter a comment and hit "Post Your Review" and it says:
    "Please enter a comment."

    What gives???


  2. businessdirectoryplugin
    Plugin Author

    Posted 3 years ago #

    Hi crobley,

    Let's start by eliminating the possibility of theme or plugin conflict. Try this: Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Report back on what you find.

  3. crobley
    Posted 3 years ago #

    So I found the two culprits:

    Antispam bee makes the Rating comments not work: Antispambee

    And StoreLocator makes the Google maps not work: StoreLocator

    When I disable both of these then both features work fine. Does this mean I will no longer be able to use those plugins?

    Thanks for the help

  4. businessdirectoryplugin
    Plugin Author

    Posted 3 years ago #

    Hi crobley,

    Well, not necessarily depending on how serious they are with their support. I would contact both of them and tell them that this conflict exists. Ask if they can help fix it. If they won't, see if alternatives exist for these.

    We work very hard to ensure that our plugins don't conflict with others but not all plugins are equal, so sometimes conflicts happen.

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