Ratings Not Working

  • codeman1234

    (@codeman1234)


    2 years, 9 months ago

    Hello,

    When users try to make star rating on review product does not work. Basically it does nothing when clicking on rating star, no message or anything.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Suman Dhar

    (@sumand123)

    2 years, 9 months ago

    Hello @codeman1234

    We are unable to replicate this scenario. Further, could you please check if there is any plugin conflict on the site?

    Deactivate all plugins temporarily and see if that solves the problem. Then, activate plugins one by one to see which plugin is causing the problem.

    This is a general debugging process that all WordPress support teams perform to find 90% of the problems. Here is a video that explains the process. If you’re concerned the debugging process might break your website, you can take a quick backup of your website as explained in this video.

    Also, I suppose there was a ticket for the same, do let us know once the topic is resolved.

    Hope that helps. 🙂

    • This reply was modified 2 years, 9 months ago by Suman Dhar.
Viewing 1 replies (of 1 total)
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