ratings are gone after updating the page

  • Resolved petesocke

    (@petesocke)


    6 years, 6 months ago

    Hey,

    i have the problem, that after updating a page, the ratings are no longer displayed. everytime i update a page, they are gone on the frontside, but not in database and the backend.

    we use nginx caching. we thought, that this was the problem, but by deactivating nginx caching, it doesnt work. Does anyone have an idea what else it could be?

    thanks a lot.
    pete

    p.s.: every time i update the page, the wp_postmeta entries ratings_users, ratings_score and ratings_average will be resettet

    • This topic was modified 6 years, 6 months ago by petesocke.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter petesocke

    (@petesocke)

    6 years, 6 months ago

    one more information:

    i use wp-postratings in combination with affiliatetheme.io. they have integrated the advanced custom fields plugin. could there be the problem, that they use the same identifier for the custom fields?

    by using another theme the problem isnt here. so that is a problem with the theme.

    • This reply was modified 6 years, 6 months ago by petesocke.
    Plugin Author Lester Chan

    (@gamerz)

    6 years, 6 months ago

    Sorry I can’t advise on this since I don’t use affiliatetheme.io.

    Thread Starter petesocke

    (@petesocke)

    6 years, 6 months ago

    hey Lester, thanks a lot for your answer.

    the guys of the affiliatetheme fixed the issue.

    Thread Starter petesocke

    (@petesocke)

    6 years, 6 months ago

    solved

Viewing 4 replies - 1 through 4 (of 4 total)
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