Support » Plugin: Rating-Widget: Star Review System » Rating Stars are invisible

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter yJan

    (@yjan)

    I tried reinstalling but it had no effect.

    Thread Starter yJan

    (@yjan)

    the_excerpt() is being called in index.php, and it worked earlier
    cant name a definitive date when it stopped working, sorry.

    Thread Starter yJan

    (@yjan)

    after a settings reset and a cache deletion, I changed the language and made some other minor changes.

    I also tried disabling my caching plugin, but it had no effect.

    After all the troubleshooting, any sign of the rating widget has disappeared -_-

    Plugin Author Leo Fajardo

    (@leorw)

    Hi @yjan,

    Have you tried the following?
    1. Disabling all other plugins to see if it resolves the issue.
    2. Activating other theme to see if it resolves the issue.

    Thanks

    Thread Starter yJan

    (@yjan)

    thank you for your reply, i’ll report back once i have tried

    Thread Starter yJan

    (@yjan)

    disabling the plugins was no success, but reverting the theme to twenty fourteen mad rating stars come back.

    yet, i have no clue what could have caused this sudden collapse.

    could you give me an idea what i could check?

    Thread Starter yJan

    (@yjan)

    addthis was also a plugin that came back after changing the theme. im in the unfortunate situation that i cannot simply ‘change’ the theme to a working one.
    :'(

    Thread Starter yJan

    (@yjan)

    work in progress but looks good: have delimited the error to a few theme files by removing them.

    Thread Starter yJan

    (@yjan)

    case closed.

    Plugin Author Leo Fajardo

    (@leorw)

    Hi @yjan, glad you got it resolved. Do you have any other concerns?

    Thread Starter yJan

    (@yjan)

    no, none. thank you very much.

Viewing 11 replies - 1 through 11 (of 11 total)
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