Rating not appearing in Comments

  • Resolved carlosarner

    (@carlosarner)


    6 years, 9 months ago

    Hello,
    I’m testing the plugin. Everything looks fine, just one (but very important) thing: I’m not seeing the stars for rating in the comments under the post.
    I tried deactivating all plugins and nothing changed.
    You can see it here:
    https://www.kukuriak.com/test/
    BR.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brecht

    (@brechtvds)

    6 years, 9 months ago

    Hi there,

    Could you try switching to a default theme (like Twenty Seventeen) and see if it works then?

    Brecht

    Thread Starter carlosarner

    (@carlosarner)

    6 years, 9 months ago

    Hi Brecht,
    Thanks for your quick reply! Just checked, it IS working with the default theme. So it seems this is the theme that is somehow blocking the rating module to appear.
    BR
    Carlos

    Plugin Author Brecht

    (@brechtvds)

    6 years, 9 months ago

    Your theme is probably doing something custom with the comments section instead of using the default WordPress functions.

    You could try installing a plugin like WPDiscuz and see if it works then.

    Brecht

    Thread Starter carlosarner

    (@carlosarner)

    6 years, 9 months ago

    Yep! You are right! I installed WPDiscuz and ratings are visible now. Many thanks for your help, Brecht!
    Carlos

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Rating not appearing in Comments’ is closed to new replies.