Title: Rating
Last modified: December 30, 2024

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# Rating

 *  Resolved [smpost](https://wordpress.org/support/users/smpost/)
 * (@smpost)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/rating-109/)
 * There’s a column in Logs for Rating.
 * Is there a setting somewhere in the plugin that automatically requests a rating
   at the end of a chat?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frating-109%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/rating-109/#post-18219341)
 * Dear [@smpost](https://wordpress.org/support/users/smpost/),
 * Thank you for your topic.
 * I want to mention that, unfortunately, we don’t have this feature available at
   the moment.
   By the way, thank you for your suggestion. We appreciate it, as it’s
   mutually beneficial for both of us.
 * I will forward your request to our PM team for consideration in future updates,
   and we will ensure to inform you if any action is taken regarding this.
 * Please note that, at the moment, we have the following option available for use.
   **
   See the screenshot below:**
 * > [View post on imgur.com](https://imgur.com/OZOXxep)
 * This is how it looks from the front end.
   **See the screenshot below:**
 * > [View post on imgur.com](https://imgur.com/D7mjpVm)
 * Let us know if you have more questions.
 * Thank you.
 *  Thread Starter [smpost](https://wordpress.org/support/users/smpost/)
 * (@smpost)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/rating-109/#post-18220347)
 * I did find those settings. Thank you.
 * A customer called and said the chatbot is not working, that the three dots were
   floating forever. It works for me. Can you check this?
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/rating-109/#post-18223181)
 * Dear [@smpost](https://wordpress.org/support/users/smpost/),
 * Thank you for your response.
 * My apologies for the late reply. We were not working on account of the Christmas
   Holidays.
 * We checked the case and noticed that everything works fine in this regard.
 * **See the screenshot below:**
 * > [View post on imgur.com](https://imgur.com/7vJ9eYL)
 * For those experiencing the issue, let them confirm whether the problem occurred
   when they were logged in to their WordPress website or not.
   Also, ask if they
   have any cache or optimization plugins enabled for logged-in users.
 * If they are using a Cache plugin, guide them to **clear all the caches** and 
   exclude the link, where the plugin is enabled from the Cache plugin settings.
   
   After clearing caches, let them check the case with **different browsers** or
   an** Incognito Mode.**
 * We checked the case, but couldn’t find any issues on our side.
 * Please check this and let us know about the outcome.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Rating’ is closed to new replies.

 * ![](https://ps.w.org/ays-chatgpt-assistant/assets/icon-256x256.png?rev=2867409)
 * [AI ChatBot with ChatGPT and Content Generator by AYS](https://wordpress.org/plugins/ays-chatgpt-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ays-chatgpt-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ays-chatgpt-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/ays-chatgpt-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ays-chatgpt-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ays-chatgpt-assistant/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/rating-109/#post-18223181)
 * Status: resolved