• -It has problems with one of our websites. I have no problem downloading the same files from cpanel/ftp.
    -Clicking on errors does not bring up steps to fix. We don’t need a history of the web, people need fixes first, arbitrary thoughts of coders posted below that.
    -We learned that Updraft has full access to all of our Google Drive files. Not necessary. And then Updraft makes it very hard to disconnect. Just provide a checkbox.

    • This topic was modified 2 years, 8 months ago by pwhenderson.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi @pwhenderson

    Sorry to hear about the problems you’ve experienced.

    -It has problems with one of our websites. I have no problem downloading the same files from cpanel/ftp.
    > Please post a new topic and provide us more details of the issue. eg. error message
    Sometimes this is due to plugin conflict or server security and is already out of our control or can be fixed within the plugin.

    -Clicking on errors does not bring up steps to fix. We don’t need a history of the web, people need fixes first, arbitrary thoughts of coders posted below that.
    > Please post a new topic and we’ll be glad to help resolve the issue.

    -We learned that Updraft has full access to all of our Google Drive files. Not necessary. And then Updraft makes it very hard to disconnect. Just provide a checkbox.
    > Here’s our privacy policy with regards to using Google Drive as your remote storage.

    Thanks,
    Bryle

    Plugin Author David Anderson

    (@davidanderson)

    > Updraft has full access to all of our Google Drive files.

    For the record, this is not accurate. You can review the code as to what the website can access here (it is open source):

    https://plugins.trac.wordpress.org/browser/updraftplus/tags/1.16.60/methods/googledrive.php#L422

    As seen there, it requests the following scopes, as described by Google’s documentation: https://developers.google.com/drive/api/v2/about-auth

    drive.file – “Per-file access to files created or opened by the app.”

    drive.readonly – “Allows read-only access to file metadata and file content.”

    As per the code comment (linked above), the read-only Drive-wide access (not full access – nothing can be edited, over-written or deleted) for the feature to re-scan storage for backups uploaded by other installs. As it says there, “if you are happy to lose that capability, you can use the filter below to remove the drive.readonly scope.” Please do ask for support if you’re unsure about something, why it’s there, etc., and people will be happy to help. If you are unsure about the meaning of an error, then support is there for that too. We are always happy to improve (in this case, you’ve not mentioned what the particular error is, so there’s nothing we can do based on that report).

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Rarely works – unclear fixes – has access to your entire Google Drive’ is closed to new replies.