Ranks not updating

  • Resolved Tuomas Karhunen

    (@tuomas-karhunen)


    7 years, 10 months ago

    Hi!

    First of all, thank you for a superb plugin! 🙂

    Just began using it in my online community, and at the moment my main problem is that ranks are not being assigned to users properly…

    Today first user earned a new rank but it’s not updating. And because there’s no way to assign ranks manually… the rank system is kinda broken for me. :/

    When I add points to myself to test the ranks, sometimes it updates the rank change and sometimes not. Like now, after deducting all my points after the test, I’m still on a rank which requires 1000 points. Tried with different browsers, disabling browser cache, tried to create the ranks again. Nothing seems to help.

    I’m using myCRED with Elegant Themes’ “Extra” theme and I also use BadgeOS.

    Thanks for the reply in advance!
    Tuomas

    https://wordpress.org/plugins/mycred/

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  • Thread Starter Tuomas Karhunen

    (@tuomas-karhunen)

    7 years, 10 months ago

    PS. I’ve also tried the “Remove All Ranks”, “Assign Ranks to Users”, and “Calculate Totals” settings, without any success.

Viewing 1 replies (of 1 total)
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