Support » Plugin: GamiPress » Ranking Earners View not Updating

  • Resolved srobitaille

    (@srobitaille)


    I am sorry for the double post, but I posted this yesterday but it was marked resolved without offering me any support.

    This is not for a paid product or a commercial product. I am looking for help with the base ranking earners list.

    This shortcode:
    [gamipress_ranks columns=”1″ orderby=”priority” order=”DESC” current_user=”no” title=”yes” link=”yes” thumbnail=”yes” excerpt=”yes” requirements=”yes” toggle=”yes” unlock_button=”no” earners=”yes” layout=”left”]

    My users are showing that they have earned the next rank, but the view is not showing them under the correct heading.

    How can I get the system updating this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author rubengc

    (@rubengc)

    Hi @srobitaille

    You can reply on a completes topic so you don’t need to open a new one

    I see that you have setup the attributte current_user to “no”, set it to “yes” in order to display the shortcode information based on the current logged in user

    There all all attributes supported by this shortcode:
    https://gamipress.com/docs/shortcodes/gamipress_ranks/

    Best regards

    I was not able to respond to the previous post, it was marked as closed to replies.

    I shortcode is displaying exactly how I want it to, your solution only shows the logged in user which is not what I want.

    The problem is that the list is not taking the most up to date ranking. For example, I have user Bob who earned a level 3 ranking, that is showing on the back end. He has met all of the requirements but is still showing as a level 2 ranking on the ranking earners list view.

    How do I fix this?

    Plugin Author rubengc

    (@rubengc)

    Hi @srobitaille

    If you are using a cache plugin is probable this plugin is showing to you a cached version of the page where you are showing the ranks list (with the list of earners)

    Try to deactivate this cache plugin functionality of this page to get the always this page up to date

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.