Support » Plugin: Contact Form, Drag and Drop Form Builder for WordPress - Everest Forms » Randomly breaks

Randomly breaks

  • csjoe

    (@csjoe)


    8 months ago

    It’s easy to set up and supposed to be a very nice plugin but I can’t trust it. There was a bug in it which I flagged to the dev team a few month ago and they kindly fixed it.

    Now I just realised that the form simply doesn’t work on my mobile. Gets back with an error: “We were unable to process your form, please try again”. It’s working on desktop but who knows how many customers I lost because of another stupid bug.

    Can’t trust this plugin anymore.

Viewing 1 replies (of 1 total)
  • Deepak Sharma

    (@sharmadpk03)

    8 months ago

    Hi @csjoe,

    We are very sorry for the inconvenience caused. Since the issue that you have mentioned it strange to us as I have done a re-check for everything for mobile versions right before when I writing this message, and everything seems to work fine.

    However, since the issue is in your case, we would like to be provided a chance to make things correct. Please contact our developer team here https://wpeverest.com/contact/ with the URL of the page which when opened on the mobile version, breaks.
    We commit to the work that we will find and fix the issue asap.

    I am hoping for a positive reply from your side.
    Regards!

Viewing 1 replies (of 1 total)
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