Same problem here except slightly different error message…
Parse error: syntax error, unexpected ‘/’ in /home/content/61/10074161/html/wp-blog-header.php on line 12
GoDaddy tech said it was a corrupted theme but he couldn’t figure out what was wrong. He changed the theme and deactivated a plugin but neither helped.
This is way over my head and I can’t reach my developer. Help please.
Yeah my site got worse- it went from difficulties logging in to having a malware warning pop up when you went to the url, to now just being gone.
have you gone to in /home/content/61/10074161/html/wp-blog-header.php on line 12 and removed the random / that’s causing the problem?
…I don’t think so? I remember looking through the code for the wp-blog-header but i couldnt find it
And now I can’t log in to the admin page anymore because I have the white screen of death
if you have access to the server go into the file manager and rename the plugins folder, that will get you back into the site (a quick fix).
once you’re back into your site dashboard, go to appearance -> editor and you’ll see your theme’s files listed on the right. select header.php and then count your way down to line 12 and see if there’s a random / that shouldn’t be there.
be aware though, it may need to be there but there might be a ‘ or ” that should come after it…
What if I don’t have access to the server (I’m not even sure who the server is we set up the site years ago)
when you set up the site and got hosting you would have received an email from the hosts with server details and log in information. search back through your emails to around the time you set up the account and see if you can find it there.
if you can’t find the server log in details then you won’t even be able to do the plugin folder trick via ftp client (filezilla or something else…).