Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Random Picture Widget does not work correctly

  • Resolved lencer

    (@lencer)


    The Random Picture Widget only works a few days too reliable, after that only the same one picture is shown. I suspect that this is a cache problem, but not the browser’s cache. What can I do?

    I set the “Random Widget Cache duration to 30” and “Use alternative method of Retreiving random image galleries to No”

    Please help, my visitors and I really like this widget/function. Thx for any support.

    The page I need help with: [log in to see the link]

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  • Plugin Support gabyimagely

    (@gabyimagely)

    Hi @lencer

    Are you currently using any plugin cache?
    Please, try the following:
    1- Deactivate or purge any plugin cache.
    2- Go to Gallery > Other options > Miscellaneous > and click on “Clear image cache”.

    Test the page in another browser or using the incognito window.

    If the problem persists, please try setting “Use alternative method of retrieving random image galleries” to Yes.

    Please, keep us posted.
    We are happy to help!

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