Random Order numbers not working

  • Resolved mangodev

    (@mangodev)


    1 year, 5 months ago

    When i activate this plugin and create a test new order, the order number is not random even if its set in settings, i have all the latest updates, can you confirm there are no issues?

Viewing 3 replies - 1 through 3 (of 3 total)
  • moksha shah

    (@mokshasharmila13)

    1 year, 4 months ago

    Hi @mangodev

    Can you please show me the setup through the screenshot you have done in the plugin? As you want the random order number, we have given an option in this function ‘Order numbers counter’.

    Screenshot:- https://prnt.sc/ZBjg69BI5QK6.

    Please let us know if you have any further queries.

    Regards,
    Moksha.

    Thread Starter mangodev

    (@mangodev)

    1 year, 4 months ago

    it works when there is a new order automatically, but it doesn’t work when creating a new order manually, its still sequential.

    Plugin Author tychesoftwares

    (@tychesoftwares)

    1 year, 4 months ago

    hi @mangodev,

    I understood that you’re facing an issue when you create manual orders. But I tested the same on our staging site and it worked fine for us. It’s creating random order number for manual orders.

    Could you please submit the ticket on our support tool here: https://tychesoftwares.freshdesk.com/support/tickets/new so that we can more communicate over there?

Viewing 3 replies - 1 through 3 (of 3 total)
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