Title: Random not working?
Last modified: August 21, 2016

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# Random not working?

 *  [integritydesigns](https://wordpress.org/support/users/integritydesigns/)
 * (@integritydesigns)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/)
 * I’m working on a client’s site, [http://manorconcrete.wpengine.com/](http://manorconcrete.wpengine.com/),
   and the “random” feature is not working. I have three approved testimonials and
   the same one shows every time I refresh on any computer. (It was working before
   on a different clients site but it’s also not working on that one now as well.)
 * I’m using the sidebar widget. The other settings are “all”, “1”, “random”, blank,“
   no”.
 * The site is using WP 3.8, and version 3.32.9 of your plugin.
 * [http://wordpress.org/plugins/testimonial-basics/](http://wordpress.org/plugins/testimonial-basics/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * (@kevinhaig)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486025)
 * Just double checked on my testbed and everything appears to be working fine.
 * Do you have a cache plugin enabled? If you do then delete your cache and then
   turn off the cache to check that the random feature is working.
 * When the cache plugin is set it will refresh every so often and then you will
   see a new testimonial.
 * Another option to consider is to rotate the three.
 *  Thread Starter [integritydesigns](https://wordpress.org/support/users/integritydesigns/)
 * (@integritydesigns)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486043)
 * Must be a wpengine issue. I disabled both caches and cleared them, and have refreshed
   the browser for an hour now and it still shows the same testimonial.
 *  Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * (@kevinhaig)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486049)
 * Nope it should work, I am using 3.8 on my testbed.
 * I will dig into it a bit more……Kevin
 *  Thread Starter [integritydesigns](https://wordpress.org/support/users/integritydesigns/)
 * (@integritydesigns)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486050)
 * Let me know if the login to their site would help you troubleshoot the issue.
   My email is travis [at] integritydesigns [dot] com. Thanks Kevin!
 *  Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * (@kevinhaig)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486052)
 * Yes you might be correct about the wpengine issue. I am seeing a jquery error
   when I load the page :
 * Timestamp: 09/01/2014 11:20:36 AM
    Error: TypeError: $ is undefined Source File:
   [http://manorconcrete.wpengine.com/](http://manorconcrete.wpengine.com/) Line:
   86

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Random not working?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/testimonial-basics_312d05.svg)
 * [Testimonial Basics](https://wordpress.org/plugins/testimonial-basics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/testimonial-basics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/testimonial-basics/)
 * [Active Topics](https://wordpress.org/support/plugin/testimonial-basics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/testimonial-basics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/testimonial-basics/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/random-not-working-1/#post-4486052)
 * Status: not resolved