Title: Random Negative stock Last modified: April 22, 2022 --- # Random Negative stock * Resolved [wizzzzard](https://wordpress.org/support/users/wizzzzard/) * (@wizzzzard) * [4 years, 2 months ago](https://wordpress.org/support/topic/random-negative-stock/) * We have a very bizarre issue at the moment and I am hoping that someone can point me in the right direction to pinpoint the problem: * Every day or two, some of our products will go into a large negative stock, ranging from -40 to -300. All the items do it at the same time, yet the time is different each time it happens. * No orders are being processed at the time it happens, and no members of staff are making any adjustments to stock levels when is occurs. * At first I thought it was a caching issue, so I disabled all caches and it still happens. * I then set up a staging site to troubleshoot, yet the problem doesn’t happen or I am unable to create the required sequence of events to make it happen. * I have a few plugins that I suspect might be causing it, but as it is on the live site, I am unable to turn off these plugins to try to eliminate them. * These are: Advanced Dynamic Pricing for WooCommerce (Pro): by AlgolPlus – 3.1.5 Oliver POS – A WooCommerce Point of Sale (POS): by Oliver POS – 2.4.0.3 WooCommerce Product Bundles: by WooCommerce – 6.15.2 Stock Manager for WooCommerce: by StoreApps– 2.8.3 * And Woocommerce itself * Because this error is happening at specific times, I have checked the website error logs and activity logs for anything happening at this time, and there is nothing * I am at a loss and I am hoping that someone can suggest a few things I can try to identify what is causing the problem? * Many thanks in advance, please see below the status report: * ``` ### WordPress Environment ### WordPress address (URL): http://www.primalraw.co.uk Site address (URL): http://www.primalraw.co.uk WC Version: 6.4.1 REST API Version: ✔ 6.4.1 WC Blocks Version: ✔ 7.2.2 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.3.2 Log Directory Writable: ✔ WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1n-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ 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Automattic – 6.4.1 Yoast SEO: by Team Yoast – 18.6 WP Mail Logging: by Wysija – 1.10.4 WP Mail SMTP: by WPForms – 3.3.0 ### Inactive Plugins (0) ### ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #4 - /shop/ Basket: #5 - /cart/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ Terms and conditions: #3281 - /terms-and-conditions/ ### Theme ### Name: GeneratePress Child Version: 0.1 Author URL: https://tomusborne.com Child Theme: ✔ Parent Theme Name: GeneratePress Parent Theme Version: 3.1.3 Parent Theme Author URL: https://tomusborne.com WooCommerce Support: ✔ ### Templates ### Overrides: – ### Product Bundles ### Database Version: 6.15.2 Loopback Test: ✔ Template Overrides: – ### Action Scheduler ### Complete: 16,704 Oldest: 2022-03-22 12:10:55 +0000 Newest: 2022-04-22 08:38:10 +0000 Failed: 21 Oldest: 2019-12-31 21:06:52 +0000 Newest: 2020-09-18 12:08:23 +0000 Pending: 2 Oldest: 2022-04-22 11:39:23 +0000 Newest: 2022-04-23 03:00:00 +0000 ### Status report information ### Generated at: 2022-04-22 09:39:50 +01:00 ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frandom-negative-stock%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/) * (@csnlima) * [4 years, 2 months ago](https://wordpress.org/support/topic/random-negative-stock/#post-15581902) * Hi [@wizzzzard](https://wordpress.org/support/users/wizzzzard/), * I agree with you that it’s probably a conflict with another plugin since you can’t replicate the same on the staging site. * If you can’t perform a [conflict test,](https://woocommerce.com/document/how-to-test-for-conflicts/) can you please try to install [WP Crontrol Plugin](https://wordpress.org/plugins/wp-crontrol/)? * If a plugin is performing any task then you will be able to identify it with this plugin. * Let me know how it goes. * Best, * Thread Starter [wizzzzard](https://wordpress.org/support/users/wizzzzard/) * (@wizzzzard) * [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15587620) * Thank you for that info, I have activated WP control and let you know once I pinpoint the conflict in case anyone else has a similar issue * Plugin Support [Paulo P – a11n](https://wordpress.org/support/users/paulostp/) * (@paulostp) * [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15587691) * Sounds great! We’ll be here if you need additional help. * Thanks * Thread Starter [wizzzzard](https://wordpress.org/support/users/wizzzzard/) * (@wizzzzard) * [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15595201) * I have spent a few days sifting through the cron jobs and I can see anything that could be causing this issue. * I have reached out to some of my plugin developers to see if they can help, so far we still can determine what is causing it. * As an example one of our products keeps reverting to -280 * April 12, 2022 @ 12:42 PM -280 April 13, 2022 @ 08:23 AM -280 April 14, 2022 @ 12:10 PM -280 April 14, 2022 @ 03:19 PM -280 April 15, 2022 @ 11:29 AM -280 April 15, 2022 @ 02:20 PM -280 April 15, 2022 @ 04:44 PM -280 April 18, 2022 @ 06:43 AM -280 April 18, 2022 @ 11:35 AM -280 April 19, 2022 @ 04:43 PM -280 April 26, 2022 @ 04:22 PM -280` * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15598380) * Hi [@wizzzzard](https://wordpress.org/support/users/wizzzzard/) * Thanks for the update. * > As an example one of our products keeps reverting to -280 * Can you please reach out to your host about this unusual behavior? You may probably want to have this particular job disabled and observe the difference. Your host can also investigate into any possible error logs and find out the fault. * Let us know how it goes. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15620437) * We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Random Negative stock’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 6 replies * 4 participants * Last reply from: [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/random-negative-stock/#post-15620437) * Status: resolved