Support » Plugin: Slider, Gallery, and Carousel by MetaSlider - Responsive WordPress Slideshows » Random Image Size Being Called (but not created)
Random Image Size Being Called (but not created)
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Hello,
I am using meta slider for a client and periodically the system will try to reference as file that does not exist. There is no rhyme or reason to causing this, it just periodically happens.
I am not able to provide a link as it is an internal firewall protected system. I would be able to provide screen shots if that would help. Here is what happens with the files.
I upload an image and insert it into the slide show. I’m seeing the image that gets uploaded as a preview image ex:
/wp-content/uploads/2014/08/twitter.jpgHowever the slider app will from time to time try to call this file:
/wp-content/uploads/2014/08/twitter-450×192.jpgThis 450×192 size is “close” to the file size I uploaded (450×201) however that file name does not exist in my directory, (it is not created by wordpress that I can tell). This will happen for no reason, then will sometimes display the correct image.
I will also get the following error at the top of the plugin page:
- ERROR Slide ID: #### – File doesn’t exist?
#### References any particular slide ID. Currently I am seeing all 5 slides with this problem, however their images are showing in the previews. This appears to happen if I use the option of “Smart Crop”. If I turn off smart crop a different slider image will fail to load.
I am using the following options on the slider:
- Nivo Slider
- Width: 700
- Height: 300
- Effect: Fade
- Theme: Light(Nivo)
- Arrows: Check
- Navigation: Dots
- Stretch: not checked
- Center Align: Checked
- Autoplay: Checked
- Smart Crop: Checked
- Random: not checked
- Hover Pause: Checked
- Speed Delay: 6000
- Animation Speed: 200
- Number of Slices: 15
- Number of Squares (Width): 6
- Number of Squares (Height): 5
- Previous Text: left arrow
- Next Text: right arrow
- CSS Class: [blank]
- Print CSS: Checked
- Print JS: Checked
I am also using Amazon S3 to store the images, which is working fine, all of the images that get properly created are being served from CloudFront, its just this random 450×192 image that doesn’t exist in my files that is getting called.
Is there something I can do to fix this?
Thanks
Eric
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