For the last 4-5 months I have been receiving abandoned carts from the same buyer on random dates and 3-4 per month.
The buyers email address does not get a reply, and the same goes for their saved phone number.
I have tried to contact them several ways and not managed too.
Could this possible be something to do with their Cached order.
I was thinking that maybe they placed and order with fake contact details, as some people do, (if they don’t want to be contacted), and that the order is reverting to the original cached version.
These abandoned carts come in so randomly, I suspect it may be a genuine order attempt.
Could this be a ghost cart?
Ghost carts are excluded in my settings?
The page I need help with: [log in to see the link]
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