• Resolved Firelight

    (@mdc2957)


    I’m using a slider to show reviews from a single category, but I want them to display in random order. I set the shortcode option to RAND, refresh the page, even cleared the cache, but the order remains the same. What should I do?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    Can you please share the shortcode that you are using? And share the category page URL where I can check the issue.

    Thread Starter Firelight

    (@mdc2957)

    [cusrev_reviews_slider count=”50″ product_links=”false” sort=”RAND” categories=”631″ show_products=”false” product_tags=”” tags=”” products=”” max_chars=”300″ color_ex_bcrd=”#fff” color_bcrd=”#fff” color_pr_bcrd=”#f4f4f4″ color_stars=”#FFBC00″ shop_reviews=”false” count_shop_reviews=”0″ inactive_products=”false” avatars=”false” min_chars=”0″ show_summary_bar=”false” add_review=”false” slides_to_show=”3″ show_dots=”false”]

    I don’t want to share the URL publicly

    Thread Starter Firelight

    (@mdc2957)

    URL in this image:

    View post on imgur.com

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    I got the issue. The sorting by RAND option doesn’t work if you add the specific category ID categories="631". You can remove this attribute and recheck the issue.

    I will inform the development team to check and fix it as soon as possible.

    Thread Starter Firelight

    (@mdc2957)

    Ok thank you. Yes, please fix as the random sorting should apply whether categories are specified or not.

    Plugin Support pistachio6321

    (@pistachio6321)

    Could you please update the plugin to the version 5.86.1 and check if it helps to resolve the sorting issue?

    Thread Starter Firelight

    (@mdc2957)

    I’ve updated and I can confirm that rand is working on a given product category – thanks for addressing this issue!

Viewing 7 replies - 1 through 7 (of 7 total)

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