Support » Plugin: Ninja Forms - The Easy and Powerful Forms Builder » Radio selection is not appearing

  • Resolved CarolLeung

    (@carolleung)


    Review site: http://crystalmassagecenter.gracecomputerinternet.org/appointment-form/

    The Radio field type only lists the options, but unable to select and the radio selections are gone.

    I tried deleting the field and a making a new field, but nothing changes. I even tried uninstalling and reinstalling ninja forms the radio buttons do not appear and not selectable.

    Checkboxes and others work fine, but for this form, I only want the radio selection.

    I checked the source code/css, but I cannot find anything that is interfering with the radio visibility or where the radio selection is. I even tried adding “color: #000” to the radio css see if the color was affecting visibility, but it didn’t change anything.

    Do you know what the issue is?

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  • Plugin Author klhall1987

    (@klhall1987)

    Hey CarolLeung,

    I took a look at your form, but I didn’t see a radio list on your form you linked to. Would you mind to provide us with a link to a form with a radio list on it?

    I couldn’t replicate this issue locally. Could you temporarily disable all other add-ons except Ninja Forms and any Ninja Forms add-ons that you have and switch to a default WordPress theme like TwentySixteen?

    If your still having this issue after disabling other plugins and switching to a default theme, would you mind to submit a ticket our support team(https://ninjaforms.com/contact/).

    Thanks,

    Kenny
    WP Ninjas, LLC

Viewing 1 replies (of 1 total)
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