Support » Plugin: Transporters.io » Quot problem

  • Resolved lyolya80

    (@lyolya80)


    Hello, we have a problem,

    we are in one country, but doing transfers in all Europe, but when we try to place quote system can work just inside our country, we can not place quote from our country to nearest one. For example- can make tranfer from Prague to Karlovy vary, but cannot from Prague to Vienna.

    How i can solve it?
    SOS

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author transportersio

    (@transportersio)

    Hi There,

    Is this regarding quotes that are being made internally by staff on the Transporters system or from customers via the wordpress plugins quote form?

    For internal quotes once you start an address search you will see a button with your countries code inside – if you click this it will change to a globe icon and accept worldwide addresses.

    For your public quote forms if you give me the link to your site I can assist with the config to allow international transfers.

    I got it- the problem is appear when I put into Transporters system “Company details” our country, if I change it for another one – it works judt for this particullar country. But honestly I could not change it for All countries or just delete our country to make raw empty.

    Plugin Author transportersio

    (@transportersio)

    Hi, sorry for the delay, i just spotted your reply here.

    You are correct that you can only set one primary country and that this will be the default for all actions.

    When you add quotes yourself inside Transporters you can click the button with the primary country code while searching an address and this will open up all countries.

    If you want to do the same on the public quote forms that customers can fill out please send me the link to your website and I can send you a solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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