Support » Plugin: Quiz And Survey Master - Best Quiz, Exam and Survey Plugin for WordPress » Quiz worked great until it stopped working with a theme update

  • The quiz system worked great to personalize the quiz and use a scoring system to display personalized recommendations. I got several hundred quiz results in a few months. Then it stopped working without a warning. Users would still see the quiz and be able to answer questions but clicking submit would not do anything. QSM support somewhat tried to find out what the issue was but it seemed related to a theme update that happened 3 days after the last survey answer was received. We couldn’t fix so i had to switch to a different Quiz plugin to make the same quiz work again. 3-4 hours lost. Oh well…

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  • Hi @nmottet,

    My apologies for the inconvenience. May I know what version of the plugin you were using before the theme update? And did you contact the theme’s support to resolve the conflict which was affecting the QSM?

    If possible can you share the quiz link with us?

    Let me know.

    Kind regards,
    Kriti

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