Support » Plugin: Quiz Maker » quiz not working

  • Resolved gujaratmahiti24

    (@gujaratmahiti24)


    i dears,

    I am using your plugin. I created my first Quiz and embedded it in a wordpress post. For some reason, it is not working on mobile or on desktop… Like the start button doesn’t do anything… it looks like an image. Is there something I am missing?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @gujaratmahiti24,

    Thank you for your topic.

    We have checked your website and couldn’t find any issues connected with the Quiz Maker plugin.

    See the screenshot: https://ibb.co/VxL9xbv

    Please, check again and let us know whether it works now or not.

    Thank you.

    keshavnaidu

    (@keshavnaidu)

    Hi Jasmine,
    Thanks for providing a great plugin!

    I am trying to use this plugin, Able to view but nothing happening after clicking “Start Button”.

    Screenshot: https://ibb.co/C5ykJJ7

    Please Help on this, we will go for pro version once we learn how to use it and works properly.

    Thank you!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @keshavnaidu,

    Thank you for your topic.

    Regarding your requests, I would like to mention, that we have checked your case on our end and couldn’t find any issues.

    Please find the link to the video here: https://drive.google.com/file/d/1iVNnLmqgIim79EIftRNKnY78DP7cKuEX/view?usp=sharing

    If there is an exact place where the quiz is not working properly, then please, provide us with the link for further investigation.

    Thank you.

    keshavnaidu

    (@keshavnaidu)

    Thank you so much for your quick response Jasmine 🙂
    Here is my test quiz, not sure whats the problem in this with my own theme.

    Please try to help me: https://wordpress-676910-2717999.cloudwaysapps.com/index.php/2022/06/27/test-quiz/

    Thanks

    Plugin Support Jasmine

    (@hyenokian)

    Dear @keshavnaidu,

    We have checked your website and noticed that our JavaScript doesn’t connect with your website pages, that is why the start button is not working.

    You have installed some type of custom theme that might be the reason that the wp_footer method is not being called, and that is why the scripts do not work properly.
    Either try to call the wp_footer method via your custom theme or switch the theme and check again.

    Let us know whether the issue is solved or not.

    Thank you.

    keshavnaidu

    (@keshavnaidu)

    I understand that,
    That you so much for the support.
    Would like to go for PRO version soon.
    Cheers!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @keshavnaidu,

    Thank you for your reply and kind words.

    Glad to hear that the problem is solved for you and you are satisfied with our plugin.

    In case of having any questions in regard to the PRO functionalities of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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