Hi @trisnarta,
Are you using the version 7.1.6 of the plugin? Please let me know. As we are unable to replicate the issue at our staging I request you to please share the issue at here as well: https://quizandsurveymaster.com/contact-support/
Kind regards,
Kriti
yes I am using QSM Version 7.1.6
Hi Sutirtha,
I request you to please share the quiz URL so that I can further investigate the issue.
Please let me know.
Kind regards,
Kriti
Hello,
I have created 1 dummy site of my original site.
Here I have updated WordPress version 5.5.3 and QSM Version 7.1.6
Please follow this link
https://www.wbcsmocktest.tk/wbcs-mock-test-free-1/
Hi @trisnarta,
I just visited the quiz URL and I am seeing multiple Javascript errors on the quiz page which are not even related to QSM using Google Developer Tools. QSM should work after these errors will get fixed.
Please check what plugin or theme is causing any such issue on your website. Please check the following screenshot https://prnt.sc/vegw2q
To do this, disable all of the plugins at once and enable them one by one by checking which one is causing the conflict. If this does not resolve the issue, change the website’s theme to another theme and check whether the issue is resolved or not.
Please let me know.
Kind regards,
Kriti
Thank you for your reply. It helped me to found out the problem.
https://wordpress.org/plugins/enable-jquery-migrate-helper/
This plugin solved the problem.
Hi Sutirtha,
Thanks for letting me know.
If you are enjoying our plugin and also happy with our support service, then please share your review.
We have worked very hard to create this plugin. If our plugin has added value to your store, please give us your love and support by writing a review at: https://wordpress.org/support/plugin/quiz-master-next/reviews/
Kind regards,
Kriti
