Support » Plugin: WP GDPR » Quite messed up

  • Upon install the plugin messed-up some of the theme styling. Also it hacks itself into the wp_mail() function and impedes other plugins (such as Gravity Forms) to send custom headers to the wp_mail(), thus rendering it pretty much useless, except if using the default admin email as sender of emails, sent through WordPress

    • This topic was modified 3 years, 5 months ago by jdbg.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author aytac

    (@aytac)

    Hello,

    Thanks for your feedback. We are here to help you out!

    Can you give you us more information about the issue?
    Because it is the first time we see it block other plugins email. We don’t want that happen at all!

    Can you give us some example? For example the email.
    Which plugins do you use?
    Which theme do you use? Does it mess frontend or backend or both?

    If it is about a premium addon, you can contact us through https://wp-gdpr.eu/support/.

    We are actively trying to fix problems as you can see in the changelog.

    Thanks,

    Aytac

    Thread Starter jdbg

    (@jdbg)

    On a website for a client I was using your plugin together with Gravity Forms. All notifications from Gravity forms that were set to be send from a custom sender (i.e. modifying email headers before sending to wp_mail() functio) were not working. Everything was sent through the default admin name/email. When I switched off your plugin (after investigating for a couple of hours other reasons), all is working now.

    I had this problem with just the core (and free) plugin and also after I bought your premium add-on for Gravity forms. Either case – it breaks the sender info from Gravity.

    Themewise – I’m using a custom theme, based on the Foundation 6 framework. There were minor glitches on the frontend were quick to fix, though that I don’t think at all that tweaking a plugin’s frontend js/css is particularly good practise.

    • This reply was modified 3 years, 5 months ago by jdbg.
    Plugin Author aytac

    (@aytac)

    Hello,

    Thanks for the information and we are sorry about the inconvenience!

    We found the issue about from emailaddress and it will be resolved in the next plugin update.

    Which issue did you have on the frontend? Padding issues? colors?

    Take care,

    Aytac

    Thread Starter jdbg

    (@jdbg)

    Thanks!

    The theme issues were minor – paddings/margins.
    Also, I wrote you an email using your contact form regarding adding Bulgarian language file to the plugin. Would appreciate if you add this to your next release too.

    Plugin Author aytac

    (@aytac)

    Sure we will do!

    Take care,

    Aytac

    Plugin Author aytac

    (@aytac)

    Hello,

    The plugin is just updated!

    The Bulgarian translations you provided is added! Thank you for that!

    Take care,

    Aytac

    Plugin Author aytac

    (@aytac)

    double

    • This reply was modified 3 years, 5 months ago by aytac.
    Thread Starter jdbg

    (@jdbg)

    Thanks! 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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