QuickView not showing and on popup cart and on Shop page

  • chong01

    (@chong01)


    3 years, 10 months ago

    Hello! I need help on my site as the title says. The pop up view is not showing on the “Quick View” under Shop and in the Cart as well after adding an item.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPClever

    (@wpclever)

    3 years, 10 months ago

    Hi @chong01 ,

    I checked your link but it said No post found https://prnt.sc/t06mv2. Please check again.

    Best regards.

    Thread Starter chong01

    (@chong01)

    3 years, 10 months ago

    Hello, sorry about that. https://rascalworldwide.com/index.php/shop/ . This link should work. I kinda found the issue why it’s not working. It’s probably a clash of plugin or some sort as I am using the Divi extra theme right now. Though, the link that I just provided you that is https://rascalworldwide.com/index.php/shop/ is working on quick view but if you were to enter the product categories, the quick view doesn’t seem to work at all.

    Plugin Author WPClever

    (@wpclever)

    3 years, 10 months ago

    Hi,

    Your site is on maintenance mode so I couldn’t check it: https://prnt.sc/t1i1ka. Anyway, indeed the problem might come from the Divi theme.

    Some users reported issues before. However, concerning third-party theme or plugins, when the problem is not from within our plugin, we can only help if you’re a Premium user. We do not provide support for 3rd-party tools on the free version.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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